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The Conversation
The Conversation
Uri Gal, Professor in Business Information Systems, University of Sydney

‘AI agents’ promise to arrange your finances, do your taxes, book your holidays – and put us all at risk

Insurance Artificial Intelligence Salesforce
Sergii Gnatiuk/Shutterstock

Over the past two years, generative artificial intelligence (AI) has captivated public attention. This year signals the beginning of a new phase: the rise of AI agents.

AI agents are autonomous systems that can make decisions and take actions on our behalf without direct human input. The vision is that these agents will redefine work and daily life by handling complex tasks for us. They could negotiate contracts, manage our finances, or book our travel.

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