AHMEDABAD: A consumer court ordered a city-based tour operator to compensate a tourist, whose family was made to share an apartment in Switzerland with strangers, during a tour of Europe in 2017.
The case involves Brijesh Bhatt of Vadodara and Olive Tours Pack Pvt Ltd. In May 2017, Bhatt’s family went on a tour of Europe organised by Olive Tours and paid Rs 4.47 lakh towards the package. When the tourists reached Switzerland, they were supposed to stay in an apartment allotted to them. However, when they got to the apartment, they found it already occupied by a family of three.
