The IRS laid off or lost a quarter of its workforce between January and May, dropping from 103,000 to around 77,000 employees, according to the October Treasury Inspector General for Tax Administration report. Now, it’s turning to artificial intelligence to help fill the gaps.
The report says that the IRS has “used AI to improve the efficiency and effectiveness of audits. For example, the IRS integrated statistical and machine-learning techniques into the process used to select tax returns for audit.”
