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The Times of India
The Times of India
Business
Saurabh Sinha | TNN

Air India uploaded provisions of denied boarding, flight delays in its Citizen Charter: DGCA

AI Air India New Delhi

NEW DELHI: The Directorate General of Civil Aviation (DGCA) says Air India has uploaded the “provisions of denied boarding, flight delays (and others)” in its Citizen Charter.

The regulator had this Tuesday (June 14) fined AI Rs 10 lakh for violating rules for denying boarding and had ordered it “to immediately put systems in place to resolve the issue, failing which further action shall be taken.”

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