A Belfast man whose flight back home from London was cancelled on Sunday has branded the airline’s customer service "disgraceful"
Michael Doran, from Four Winds, was travelling back to Belfast City Airport with a friend and had already made it through the security gate at Heathrow when a text from Aer Lingus confirmed the flight had been cancelled. With no hotel offered for Sunday night, the pair are now out of pocket by more than £600 between them.
They had to book a new flight with FlyBe on Monday morning and missed work due to the last minute cancellation. Aer Lingus apologised to passengers on Monday and blamed strikes and ongoing issues at airports for cancellations at Belfast, Dublin and London Heathrow.
