Adele tearfully told the Sunday Mirror she will “100 per cent be back” amid fears her gigs may never go ahead after her last-minute Las Vegas postponement.
The Hello singer broke down in our exclusive chat as she offered her “apologies to fans” for putting the Caesar’s Palace residency on ice.
In an Instagram video on Friday she had explained her efforts to get the show ready were “absolutely destroyed by delivery delays and Covid”.
Many reacted with fury to Thursday’s statement, with some spending thousands of pounds on travel and tickets for Friday’s opening night.
Hundreds only found out the show was off when they landed in Sin City.
We can reveal the earliest date she can perform there will be July.
But as we joined throngs of fans who had turned up at the theatre to support her, Adele told us: “I just want to apologise and thank all those who have shown me their love and support.
" I am so blessed to have the best fans in the world. I promise I will be 100 per cent back.”
She was speaking to the Sunday Mirror via Facetime as we stood with fans at her pop-up merchandise shop in the hotel, yards from where she was due to sing.
She had arranged for production aides to pick out fans to talk to her, while some bought gifts ranging from £85 hoodies to £55 bottles of wine.
Smiling through tears as her supporters gathered around the phone, she said: “There is nothing I’d want more than to perform, but I need the show to be the very best – it’s what fans deserve. Seeing you there is giving me terrible FOMO. I so wish I was with you.”
Of when she may return, one member of staff at Caesars said: “We have been told it may be July at the earliest, but nothing is confirmed.”
Asked why the show was axed at the 11th hour, the staffer who worked alongside production staff and management, said: “It just couldn’t come together and this is the right thing to do. It is important she is happy.”
Adele is expected to still be a part of The Brits next month and has gigs at Hyde Park on July 1 and 2.
If her itinerary can’t fit in rescheduled Vegas dates, the shows may not happen until 2023. She vowed to make it up to British fans who had tickets.
“I have shows in the UK this year, and I hope we get together then,” she said. “I do not want anyone to miss out. I just want to send my love to all those who left disappointed. From the bottom of my heart I am sorry.”
The mum of one held several weepy and heartfelt conversations, leaving some fans in floods of tears.
One poignant moment was with Lea Mason, 25, from St Louis, Missouri, whose own tearful reaction had Adele breaking down.
As Lea burst into tears, Adele said: “You are crying? You are making me cry?”
Lea explained to Adele how important her music had been as she raised her five-year-old son alone.
Adele vowed to do a “meet and greet” with her. During the calls, other fans shouted support while about 50 held a sing-a-long of her hits at the moment she had been due on stage.
Several US ticket holders suffered a further blow after believing a conspiracy theory that she would still be there to perform.
Others questioned if the shows will ever go ahead.
Teresa Whittle, 42, from Detroit, said: “I think we know how fragile she can be. Adele is a perfectionist, but with that are nerves about not getting it right. She struggles with that, sometimes to the point it seems to cripple her.”
Media expert Mark Bukovski, who used to represent Liza Minelli, said rumours of anxiety could hurt Adele.
He said even “a whiff of that it is stage fright, is a bigger disaster”.
