Within the veterinary industry, the COVID-19 pandemic highlighted a gap in pet care that has shaped how services are delivered and experienced. As pet adoption surged worldwide, veterinary practices faced an unprecedented influx of demand. Research indicates that rising pet acquisition during the pandemic contributed to increased pressure on veterinary service systems, while clinics and pet parents faced constraints in accessing routine and timely care.
It is within this context that Dr. Stevie Jones Jr. and Dr. Jasmine Nolan co-founded ACHIEVE Veterinary Urgent Care. As both practicing veterinarians and a husband-wife team, their combined experience across general practice and emergency medicine offered a unique vantage point into the structural challenges facing the industry.