Jayne Easterbrook, a nurse for 42 years who specialises in training care workers, examined the footage of Ann King’s care at Reigate Grange in Surrey, and gave her reaction to the Guardian.
King, 88, has dementia, and secret filming showed she was physically and mentally abused at the luxury care home that charged residents close to £100,000 a year. Signature Senior Lifestyle, which runs the home, has agreed the conduct was “reprehensible”, but said it was perpetrated by “rogue individuals”.