A Tui passenger has described a “flight from hell” with the airline, during which she claims the plane was delayed before departure, “bounced hard off the ground” on arrival into the UK and was diverted to another airport - adding 10 hours to her journey home.
The incident ended in chaos at Birmingham Airport, as passengers were held onboard for two hours, one woman on the plane went into labour, and police boarded the aircraft to deal with furious customers.
