‘An absolute delight’
I was the manager of Books Etc in Oxford Street, where Jilly Cooper’s novel Polo was launched in 1991, with polo-dressed senior publishers posing in the window. Jilly visited our shop several times for signings and she was our favourite author visitor. She always spoke to all the staff, brought a gift for staff with her and always wrote us a note of thanks afterwards. Lovely with customers and just an absolute delight. Judith Denwood, retired bookseller, Hastings