Thank you for continuing to highlight the concerns about the Samaritans charity (Samaritans to push on with branch closures despite volunteers’ objections, 1 October).
I am a volunteer in the north-east of England and I and many of our volunteers have felt very unhappy about the proposed changes. It is really rewarding being a Samaritan, but can also be very challenging. Volunteers need a high degree of motivation, and this has inevitably been affected by the proposals.