Relaxing among sun-washed vibrant yellows and pale cream hues of the Veuve Clicquot Terrace at Terranea, it’s easy to see that this expansive and glorious property perched on the Palos Verdes Peninsula in Southern California is run with class, elegance and efficiency. There, a conversation with president Ralph Grippo makes one wonder: Why aren't all businesses operated this way? His philosophy is to make sure employees know they are valuable, part of a team and that their service matters. It shows.
Navigating the coastal highway just south of L.A., the cacophony of big-city life disappears and gives way to the peaceful enclave that is Terranea. Along the winding driveway, golfers walk—yes walk—the paths up to the 3rd and 8th holes of the unique 9-hole par-3 Links course where every single hole provides panoramic views of the Pacific Ocean.
