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TechRadar
TechRadar
Craig Hale

A New York business chatbot is sending out some particularly bad information

A face with a blue filter and covered in words.

An AI chatbot released by the New York City government designed to assist business owners in accessing information has come under scrutiny for sharing inaccurate and misleading guidance.

A report by The Markup, co-published with local nonprofit newsrooms Documented and The City, reveal multiple instances where the chatbot provided wrong advice about legal obligations.

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