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The Conversation
The Conversation
Anthony Brien, Associate Professor, Department of Global Value Chains and Trade, Lincoln University, New Zealand

A looming workforce crisis in NZ tourism and hospitality threatens industry growth plans

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Last week’s big tourism conference in Rotorua saw plenty of optimism about the industry’s potential, but also warnings that airline capacity is hampering post-COVID growth.

The focus on bringing more foreign tourists to New Zealand is understandable, given the sector accounts for 7.5% of GDP and is our second highest export earner. But there is deeper problem, too. We already struggle to serve current visitor numbers – how will we handle more?

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