
Eréndira lives in Mineral de la Reforma, a community of just over 200,000 in the Mexican state of Hidalgo. She is a music teacher and supplements her income with remittances sent from the United States by a family member.
She used to travel to the town center or go to a nearby convenience store – which had high fees – to collect the remittances. However, for a little over a year now she's been receiving the money in seconds, with no fees, on her phone: she is using Mercado Pago, the payments app developed by South American e-commerce giant Mercado Libre.