At the beginning of 2020, before the pandemic, FedEx launched a new program, FedEx Dataworks, with one goal in mind: leverage the power of artificial intelligence, machine learning, and decision science to put the company’s immense amount of data from the physical world to work.
The program optimizes three main areas of shipping logistics with the benefits of A.I.: use insights to make the FedEx network operate more efficiently; give customers more visibility and control over their supply chains; and solve e-commerce-related challenges.
