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Fazlyn Petersen, Information Systems Senior Lecturer, University of the Western Cape

A free messaging app seemed useful for disadvantaged South African students: why they didn't agree

South African higher education is plagued by inequalities due to the social and economic legacies of apartheid.

More than 50% of enrolment in higher education is from black, working-class, disadvantaged households from rural areas who depend on state-funded student aid. At the same time, some institutions of higher learning are also historically disadvantaged: they were designated for non-white students during the apartheid era. These institutions suffered discrimination, underfunding and limited resources, creating disparities in the country’s higher education system.

In a rapidly evolving digital era, one of the big questions is: can technology help narrow the gap in access to education?

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