You have to see it to believe it. A few days after Christmas, I hit my head on a scaffolding bolt. There was lots of blood and pain down the right side of my face and into my neck. I thought I could live with it, but the following day I noticed a black floater in my right eye. When, after several hours, it had failed to clear, I phoned 111. They told me to travel immediately to the emergency department at my local hospital. They booked me in for 9pm, my expected arrival time.
I naively imagined I would be seen then. But when I arrived, there were 16 ambulances waiting to offload their patients. The waiting room was a vision of hell. All the chairs were occupied. Sick people leaned against the walls. Many of the patients, from babies to the extremely aged, looked dangerously unwell. And yet, for all of us, the wait went on and on.
