Steam's grip on the PC gaming market is undeniable - in fact, 72% of developers think it has a functional monopoly. As Larian publishing director Michael Douse put it, "It's almost as if it isn't providing a shit service". The Epic Games Store, the Xbox App, Ubisoft Connect, the EA App (why does every publisher have an app?), none of these platforms come anywhere close to matching Steam's generally stellar experience.
That being said, a lack of real competition is the root of complacency, and I for one would like to see Steam continue to improve, especially as it invades the living room with its second and much more promising attempt at the Steam Machine.
