'88% Confident 90% Misled': Government & critical infrastructure leaders fundamentally misunderstand the security of the apps they use

A phone held in front of a laptop displaying two-factor authentication.

• BlackBerry survey finds 98% of government and infrastructure security leaders rely on foreign‑hosted consumer messaging apps
• 83% use WhatsApp for sensitive discussions, despite critical gaps in encryption literacy
• Report warns encryption doesn’t protect metadata, impersonation, or compromised devices; highlights urgent need for sovereign, trusted communications infrastructure

Government and infrastructure workers fundamentally misunderstand the security of the communications apps they use, placing their organizations, the data, and the information flowing through, at great risk. This is according to The State of Secure Communications 2026, a survey conducted by BlackBerry Secure Communications.