An 82-year-old woman had to sit in a chair for 36 hours in A&E while suffering symptoms of pneumonia over Christmas.
Jayne Lloyd Lewis, 56, took her mother, Ann Davies, from Grangetown, to hospital on December 23 at 10.30pm after a GP heard crackling on her chest and her oxygen levels had dropped. The family were extremely worried about her having suspected pneumonia, so they took Mrs Davies to the University Hospital of Wales' (UHW) A&E department on Friday evening.
Jayne explained that her mother was admitted into triage quite quickly at 11pm. However, from there, she claims that her mother was made to wait in a chair until 5.30am, until she was able to see a doctor. She said: "People were coughing in A&E and I was worried about my mother catching anything else on top of what she already had. I made sure that we both wore masks. I sat with her until she saw a doctor."