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The Times of India
The Times of India
World
TOI World Desk

78-year-old UK great-grandmother left shaken after utility firm mistakenly declares her dead over £60 bill

United Kingdom Southern Water Metro

A 78-year-old great-grandmother in the UK was sent a debt collection letter addressed to the executor of her estate after a utility company mistakenly recorded her as dead.

Ginette Bye later discovered that the letter had been sent by debt collection agency Phillips and Cohen Associates on behalf of Southern Water over an alleged unpaid bill of £60.87, the Metro reports.

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