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Nottingham Post
Nottingham Post
World
James Rodger & Michael Broomhead

7-week warning issued about big change for Sky broadband and TV customers

Sky is set to make a big change for millions of customers. The company has now issued a seven-week warning to anyone with a Sky account.

Sky broadband and TV customers will see their bills increase by an average of £67 a year from April. The rise marks a whopping 8.1% hike.

Birmingham Live reports a Sky spokesperson said: "This is not a decision we have taken lightly. We have tried to minimise the impact to customers with an average price increase across all our broadband and TV customers of 8.1%, which is below levels of inflation again this year."

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Sky said it will start notifying customers from February 16, with the price change coming into effect from April. Sky broadband and home phone customers who are in contract can also leave penalty-free within 30 days of being told about the price increases.

Customers who are signed up to a Sky social tariff - which offer cheaper rates for households on benefits - will not be affected by the price increases. Sky Glass and Stream customers who are in contract also won't see their bills rise while they are still in their contract period.

It comes as money saving expert Martin Lewis wrote to the Government urging action ahead of a "national act of harm" in April with the impending price hikes. "This cannot wait until the budget – in practice, energy firms will need to know much sooner if the planned rise isn't happening on April 1, or they are bound to have to communicate to customers that it is coming," he wrote to Chancellor Jeremy Hunt.

"Postponing the increase is a practical and fair decision, with household energy bills already double what they were the prior winter. Crucially, the damage to people's pockets and mental health of another round of energy price rise is disproportionate," he said.

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