If you’ve been frustrated at the pharmacy already this year, you aren’t alone. The pickup line seems to be longer, and the rules are harder to pin down. A lot of the time, the pharmacist doesn’t even let you know there have been changes until you’re at the counter or pickup window. Oftentimes, it leaves older patients confused, frustrated, and sometimes even without their medications. With staffing shortages, insurance restrictions, and new corporate policies shaping how prescriptions are handled, pharmacies are enforcing stricter procedures than ever before. Here are seven pharmacy pickup rules that seemingly changed overnight.
