The “Internet of Things” promises a future where all our household items are connected, automated, and intelligent. While this “smart” technology can add convenience, it also introduces new layers of complexity and potential points of failure. Adding software, sensors, and Wi-Fi connectivity to a simple appliance often makes it less reliable than its traditional, “dumb” counterpart. Many consumers are discovering that these smart features can lead to frustrating glitches and costly repairs that older models never had.
