Stories about people building emotional connections with AI are appearing more often, but Anthropic just dropped some numbers claiming it's far from as common as it might seem. Scraping 4.5 million conversations from Claude, the company discovered that only 2.9 percent of users engage with it for emotional or personal support.
Anthropic wanted to emphasize that while sentiment usually improves over the conversation, Claude is not a digital shrink. It rarely pushes back outside of safety concerns, meaning it won't give medical advice and will tell people not to self-harm.
