Hundreds of homes in Stanley, County Durham have been without heating or hot water since Friday afternoon.
This is due to a burst water main leading to water entering the gas network. Northern Gas Networks and Northumbrian Water have been working together to solve the issue.
The burst main was in Kielder Drive. Though water supply was not affected, the water entered the gas main and led to heating and hot water outages which have affected Kielder Drive, Wooler Drive, Dalby Way and Holly Hill Gardens West in the town.