Sonos has put out some of the best wireless speakers and best soundbars of recent years, from the Sonos Arc to the Sonos Roam 2, often topping our buying guides and offering an example of what quality audio hardware can be.
So it’s a shame that, for much of 2024, Sonos has been fighting hard to appease an increasingly irritated user base, after a catastrophic app redesign that divided customers and led the company to delay multiple product releases while it got its house in order. But what really happened to make the mighty manufacturer stumble?
