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National
Coreena Ford

150 new jobs created at Quorum insurance firm Aioi Nissay Dowa Europe

Insurance company Aioi Nissay Dowa Europe is creating more than 150 new jobs at its North Tyneside base.

The motor insurance provider needs more staff at its hub at Quorum, Longbenton – where it already employs around 400 people – to support its relationship with subsidiary firm Toyota Insurance Services. AND-E is a division of MS&AD, Asia’s largest insurer, which supports a number of brands, including Toyota Insurance Services, Lexus Insurance Services, Insurethebox and Tesco Bank Box Insurance.

The company has been expanding its presence in the region since acquiring Insurethebox in 2015. As well as staff at Quorum the company has a further 200 colleagues at its London head office and in Epsom, Surrey. The new roles form part of expansion of Aioi Nissay Dowa Europe (AND-E) in the North East, and the firm said it is creating a range of roles in customer services, claims management and specialist support functions for customers of Toyota and Lexus insurance products.

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The expansion comes as Toyota Insurance Services brings all of its telephone-based service and sales support for its UK business in-house to AND-E’s centre of excellence at Quorum.

Jason Milton, managing director, Toyota Insurance Services, said: “This development gives Toyota, one of the world’s most respected and influential brands, its first business presence in the North-East beyond its retail network. We have worked with the AND-E team at North Tyneside for a number of years; their passion and enthusiasm made our decision to cement our position in the region an easy one.”

Warren Hetz, AND-E UK chief executive added: “AND-E is part of one of the biggest and fastest-growing insurers you’ve never heard of – not yet anyway. We’ve been recognised as one of the best large employers in the UK insurance industry with numerous independent awards, alongside a top ranking for the past two years in the annual survey by Insurance Post.

“By deepening our relationship with Toyota here in the North-East, we will bring a huge range of opportunities for people to grow, build or start their careers afresh in a range of areas and in a business with a culture that genuinely cares.”

AND-E, which offers hybrid working and health and lifestyle benefits, will be at Quorum’s jobs fair on November 17.

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