AV Technology asked thought leaders from 15 AV/IT manufacturers to share how the company supports end users. Granted, the first line of support is with your integrator, but manufacturers often play a critical role in supporting the overall effort.
We've learned of projects where an integrator and AV/IT team have devised an outside-the-box idea and need some boots on the ground to help make everything come together. In other instances, training is needed to roll out a large deployment. And let's not forget that extended warranties help everyone's bottom line.
