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Windows Central
Windows Central
Technology
Kevin Okemwa

"$10 billion investment in OpenAI, and Copilot sucks compared to ChatGPT": Microsoft staffers and customers lament Copilot's warm and inviting update — a "step backward" and "absolutely ruined"

People enter the Studio B building of the Microsoft Corp. main campus in Redmond, Washington, U.S.

What you need to know

  • Microsoft Copilot received a major overhaul at the beginning of October, overhauling its user interface and making the chat experience more intuitive.
  • Users have been complaining about the new update. Several Microsoft staffers reportedly share the same sentiments, indicating that it's a step backward and has "absolutely ruined" Copilot's user experience.
  • Microsoft has yet to address the issues highlighted through user feedback. Windows Central has reached out for a comment.
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